What should I check first for Whirlpool washer error F5E3?

Check the door is completely closed and nothing is blocking the latch — clothing, or shipping material on a new machine.

F5E3Medium

Whirlpool washer error F5E3

F5E3 means the door is not locking properly.

Also shows as F5 E3

Symptom
F5E3
Free checks
3 checks
Then the part
Door not completely closed

The 3 free checks

Start at the top. Unplug the machine first.

01
Check the door is completely closed and nothing is blocking the latch — clothing, or shipping material on a new machine.
02
Unplug the washer for 5 minutes, then plug it back in to reset the control.
03
Unplug the washer and lift the top panel to reach the lid lock assembly, then try to release the lid by hand without forcing the lock or the strike.

What causes it

Listed most likely first.

Cause	How often	DIY
Door not completely closed	Most common	Yes
Clothing or shipping material blocking the latch	Common	Yes
The lock strike is damaged	Occasional	Call a pro

Differences by model

Series	What differs
Top load	The top-load page names the door lock but states no cause or check beyond a control reset.

Before you check anything

Disconnect the power first. Unplug the machine at the socket, or switch off its circuit at the consumer unit if it is hard-wired. Do this before opening any panel, reaching into a pump filter, or moving the appliance.
Turn off the water before disconnecting a hose, and have a towel and a shallow tray ready — a drain hose holds water even when the drum looks empty.
Gas, mains wiring and sealed refrigeration are for a qualified professional — in many countries that is a legal requirement, not advice. If you smell gas, do not touch any switch: leave, and call your gas emergency number from outside.
Stop if you smell burning, see scorched wiring, or find water near an electrical connection. None of those is a code to look up.

The checks on this page are the manufacturer’s own, rewritten and sourced, and they are reference information rather than a repair instruction for your particular machine. Model, age and installation all change what is safe to do. You are the one standing in front of it — if a step looks wrong for the machine you have, trust that and call a technician.