dCMedium
Samsung washer error dC
dC means the door will not lock, so the washer cannot start the cycle.
Also shows as DC, dE, dE1
Symptom
dC
Free checks
2 checks
Then the part
Something is stopping the door closing fully
The 2 free checks
Start at the top. Unplug the machine first.
- 01
Push the door firmly shut and check nothing is caught in the seal.
- 02
Unplug the washer and check the wiring harness connections between the door lock assembly and the main control board.
What causes it
Listed most likely first.
| Cause | How often | DIY |
|---|---|---|
| Something is stopping the door closing fully | Most common | Yes |
| A loose or damaged wire harness between the door lock assembly and the main control board | Common | Call a pro |
| The door lock assembly has failed | Common | Call a pro |